THE ROLE OF CORPORATE SOCIAL RESPONSIBILITIES ON CRISIS MANAGEMENT
- Project Research
- 1-5 Chapters
- Abstract : Available
- Table of Content: Available
- Reference Style: APA
- Recommended for : Student Researchers
- NGN 3000
ABSTRACT
Corporate Social Responsibility (CSR) involves giving back to the community where a business organisation operates. This study assessed the role of corporate social responsibilities on crisis management. Triangulation research design that combined survey and indepth interview was adopted in this study. The population of the study comprised 148,341 members of communities in Asaba, Delta state, Nigeria. Multi-stage sampling technique was adopted to select a sample of 345 respondents for the survey. The composite Crobach’s Alpha score for the questionnaire indicated an internal consistency score of 0.797 meaning it had a high internal consistency. Representatives of the communities and Grand Hotel were purposively chosen for the indepth interviews. Data were collected using validated questionnaire and interview guide. Quantitative data were analysed using frequency count, simple percentages, charts and linear regression analysis. Qualitative data were analysed using content analysis to report responses to the interviews. Findings of the study indicated that CSR had not improved the relationship between Grand Hotel and the communities (Average Weighted Mean=1.98; SD=0.94) and that CSR projects provided to the host community were partially adequate (Mean=1.89, SD=1.21). Respondents also indicated that CSR was a moderately significant strategy for managing crisis in the communities of Asaba, Delta state (Mean=2.15, SD=1.24), rating the management of crisis by Grand Hotel in Delta Sate as moderately effective (Mean=1.70, SD=1.00). Results also showed that the effectiveness of CSR as a crisis management strategy in communities was low (Mean=1.85, SD=0.72) because respondents believed mostly that CSR projects were provided by Grand Hotel after crisis had started in the area (n=215, 63.6%). CSR was observed to have a significant effect on crisis management in communities, indicating a strong positive correlation coefficient and positive slope, which are statistically significant (β=0.744; B=0.358; p<0.05) as assessed by a t-test (T=20432). The study concluded that there was no cordial relationship between the companies and their host community, and CSR was not effectively handled as a crisis management strategy. The study recommended that Grand Hotel should consult stakeholders widely and be proactive in implementing CSR projects in their host community. The Federal government should also monitor the activities of Grand Hotel and directly intervene in the development of the area.
Related Project Materials
ASSESSMENT OF SENSATION SEEKING BEHAVIOUR AMONG NIGERIAN UNIVERSITY STUDENTS IN FCT, ABUJA
ABSTRACT
Sensation seeking is a personality trait that motivates individuals to indulge in risky behaviours to achieve novel experiences...
THE IMPLICATIONS OF TEENAGE MARRIAGE ON A SUSTAINABLE FUTURE
ABSTRACT
This study investigated the implications of the early marriage practices among teenage girls in Otta, Ogun stat...
THE IMPLICATION OF RITUALISM ON MORAL DEVELOPMENT OF NIGERIAN YOUTHS
Background of the study
Moral education is an issue that is currently being widely discussed as a resul...
ETHICS OF TAX EVASION PERCEPTUAL EVIDENCE FROM NIGERIA
ABSTRACT
The purpose of this study was to investigate the perception of tax evasion to the payment of tax on ethical rea...
INFLUENCE OF ESTIMATING PRACTICE ON COST PERFORMANCE OF BUILDING PROJECT
ABSTRACT
This study determined the influence of estimating practice on cost performance of building projects. The object...
CD4+ CELL COUNT AND LEVELS OF SOME CYTOKINES AND HAEMATOLOGICAL PARAMETERS OF PREGNANT WOMEN ATTENDING NNAMDI AZIKIWE UNIVERSITY TEACHING HOSPITAL, NNEWI
Statement of the Problem
Previous studies have shown that normal pregnancy is associated with profound changes in haematological profile...
PROBLEM AND PROSPECT OF MEDIA MANAGEMENT IN NIGERIA.
- BACKGROUND TO THE STUDY
In Nigeria today, many people believe in listening to electron...
EXAMINATION OF CAUSES OF CONSTRUCTION PROJECT FAILURES AND ABANDONEMTS IN NIGERIA
Abstract
Abandoned projects and construction failures includes construction projects and civil infrastructure developme...
ASSESSMENT OF OIL SPILLAGE AND ITS CONTROL IN THE OIL AND GAS INDUSTRY IN NIGERIA
ABSTRACT
The physical presence of the oil industry in Nigeria is so large and has resulted in a lot of activities in th...
TWENTY-FIVE YEARS OF MERCHANT BANKING IN NIGERIA
ABSTRACT
This study investigates the twenty five years of merchant banking in Nigeria. It evaluates the operation of merchant bank on eco...
